Emergency call
Establish the condition, priorities and access before work is specified.

A 24-hour emergency phone line for active leaks, storm damage and unsafe roof defects.
When water is entering or roof materials have become unsafe, call JDL's emergency line. The first priority is understanding the risk and deciding whether the roof needs a temporary measure, a permanent repair or further investigation.
Roof repair photography from the JDL team. Call the emergency line first if water is entering now.

Condition, roof shape, exposure, drainage, access and the surrounding details all affect the work required. JDL inspects those factors before confirming the scope.
The detailed method follows the agreed specification. These are the main stages.
Establish the condition, priorities and access before work is specified.
Confirm the system, materials and practical arrangements in writing.
Complete the agreed work methodically and keep the property protected.
Inspect the completed work and confirm the applicable terms.
Your written terms
Permanent repair terms confirmed after inspection.
The written quotation confirms the system, included work and the complete guarantee terms for the specified project.
Read the guarantee informationCall JDL's 24-hour emergency line when water is entering, storm damage has left the roof exposed or roofing materials are loose or unsafe. Explain the location and immediate risk.
The initial risk check and roof condition determine whether a temporary measure, permanent repair or further investigation is appropriate. JDL explains any further work needed after the immediate assessment.
Yes. Ground-level or safely taken photographs can provide useful context. A final specification may still require an on-site roof survey.
After the site visit, JDL sends your written quotation within 48 hours. Most are sent within 24 hours.